Last Updated: March 09 2026

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At Sasha The Artist Studio, we take great care in preparing and shipping artwork and products so they arrive safely and in excellent condition. This Shipping Policy outlines how orders are processed, fulfilled, and delivered.

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Order Processing

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Orders are processed within 3–7 business days after payment has been successfully received, unless otherwise stated.

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Certain products may require additional processing time depending on production schedules or availability.

Once your order has been shipped, you will receive a shipping confirmation and tracking information where available.

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Shipping Methods

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Shipping methods may vary depending on the type of product ordered and the destination.

Original artwork is carefully packaged and shipped directly by Sasha The Artist Studio using reliable shipping carriers.

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Some products, including prints and merchandise, may be produced and shipped through trusted third-party fulfillment partners. These products may ship separately from original artwork and may have different production and delivery timelines.

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Shipping Destinations

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We currently ship to customers locally and internationally. Shipping times will vary depending on your location and the shipping method selected.

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International shipments may take longer due to customs processing or other factors beyond our control.

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Customs and Import Duties

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International orders may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country.

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These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

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Packaging

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Original artwork is packaged with care using protective materials designed to minimize the risk of damage during transit.

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While every effort is made to ensure safe delivery, shipping conditions are outside of our control once an order leaves the studio.

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Shipping Delays

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Delivery times provided by shipping carriers are estimates and may be affected by factors such as weather conditions, customs processing, carrier delays, or other unforeseen circumstances.

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Sasha The Artist Studio is not responsible for delays caused by shipping carriers or customs authorities.

 

Lost Packages

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If a package is marked as delivered by the shipping carrier but cannot be located, customers should contact the shipping carrier directly to initiate a claim. Sasha The Artist Studio is not responsible for lost packages once they have been marked as delivered.

 

Incorrect Shipping Information

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Customers are responsible for providing accurate shipping information at checkout.

If incorrect shipping information is provided and an order cannot be delivered, additional shipping charges may apply to reship the package.

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Contact

If you have any questions regarding shipping or your order, please contact: info@sashatheartiststudio.com